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Poonawalla Fincorp embraces AI to power finance and operations transformation

The AI-powered infrastructure tool is designed to aid the company’s branch expansion across Tier 2 and Tier 3 cities

B2B Market Media by B2B Market Media
4 weeks ago
in BFSI, Technology
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Poonawalla Fincorp has taken a big leap in its digital transformation by deploying four cutting-edge AI-driven solutions across its operations and finance divisions.

The new deployments include one Agentic AI system and three AI-powered tools aimed at accelerating business efficiency, data integrity, and scalability. 

These tools, Agentic AI-powered Data Quality Index (DQI), an AI-enabled Infrastructure Management Solution, the proprietary Fin-Bot for financial insights, and an AI-led Invoice Management System, signal Poonawalla Fincorp’s push towards becoming a technology-first organisation.

Arvind Kapil, Managing Director and CEO, Poonawalla Fincorp emphasised that the adoption of AI at Poonawalla Fincorp is not a one-off technological enhancement but a long-term, strategic investment. 

“Our aim is to embed intelligence into the very fabric of how we operate. This is about shaping an organisation that is not just digitally enabled but fundamentally future-ready,” he stated.

The newly introduced Agentic AI-based Data Quality Index ensures real-time, audit-ready data validation. This self-learning system can detect anomalies, reduce manual interventions, and adapt to new regulatory requirements, offering enhanced operational scalability and compliance.

The AI-powered infrastructure tool is designed to aid the company’s branch expansion across Tier 2 and Tier 3 cities by automating legal document validation through intelligent data extraction and multilingual translation. 

This has brought down the validation process from two to three days to under five minutes.

PFL’s in-house developed Fin-Bot aggregates data from various sources and generates precision-based financial reports. It supports quicker financial disclosures, improved governance, and sharper competitive analysis.

Meanwhile, the AI-led Invoice Management System automates invoice validation and approval processes across departments, reducing manual workloads and improving accuracy, especially during high-volume periods.

Currently, Poonawalla Fincorp is running 35 AI projects, with eight already completed. These initiatives span key areas like risk management, fraud detection, compliance, HR, and audit, further reinforcing the company’s AI-first vision.

With operations across 18 states and two Union Territories, and an asset under management (AUM) of Rs 41,273 crore as of June 30, 2025, Poonawalla Fincorp continues to lead with a focus on innovation, efficiency, and digital resilience.

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Tags: Agentic AI systembusiness efficiencyData Quality IndexDigital TransformationPoonawalla Fincorp
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