Heph has inked a strategic collaboration with Capri Global Capital to embed insurance products within its lending infrastructure.
The integration allows Capri to offer health, life, and motor insurance, customised to customer profiles and delivered through assisted, direct-to-consumer, and embedded channels, directly from within its digital lending platform.
The partnership is anchored in Heph’s white-label SaaS platform, designed to serve the insurance distribution needs of banks and NBFCs. Capri Loans, which claims to have an AUM of more than Rs 20,000 crore and a branch footprint across 19 Indian states, will leverage Heph’s technology stack to drive faster policy issuance, automate claims and compliance workflows, and open new revenue streams.
According to the company, the deployment of Heph’s platform has already reduced insurance policy issuance time by as much as 80 per cent.
Magesh Iyer, Chief Operating Officer, Capri Global Capital, said, “Offering our customers a wide array of insurance solutions that fits their requirement is an important objective for us. We also understand that beyond offering the right solutions, the experience of the same has to be customer oriented. This partnership enables us to reimagine the entire customer journey. Heph’s platform, a one stop shop for all insurance needs will accelerate our growth and help us serve our customers better.”
Heph’s modular infrastructure allows integration with over 49 insurance providers and consolidates backend operations ranging from policy administration and invoicing to IRDAI compliance and analytics. The company, a unit of Girnar Finserv, positions itself as a neutral, API-first solution provider catering to India’s BFSI sector.
“At Heph, we are reimagining the way insurance is distributed by enabling financial institutions to introduce the right insurance products to the right audience. Our partnership with Capri Global furthers this vision,” said Ayush Bagmar, Business Head at Heph.
Capri Loans already holds a corporate agency license for distributing life, general, and health insurance, and the new integration with Heph’s platform is expected to further accelerate its insurance vertical.
The company serves over seven lakh accounts with a workforce of more than 11,000 people and operates in segments including MSME lending, gold loans, construction finance, and affordable housing through its subsidiary Capri Global Housing Finance Ltd.
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