Even as the battle between Google and Microsoft over the future of Internet search intensifies, WhatsApp could soon become a major search engine on key government schemes for India’s estimated 150 million farmers – powered by the hugely sensational AI chatbot ChatGPT and an ambitious national-level program that aims to build vast datasets containing samples of Indian voices in several local languages, through a crowdsourcing model.
While responses generated by ChatGPT have so far impressed many with its ability to respond to complex queries in fascinating and eloquent ways, building a national digital public platform for Indian languages will be key for the WhatsApp chatbot that the Bhashini team is building to succeed.